What we collect

Through the booking form we receive what you type into it: your name and phone number and, if you add them, your email, ZIP code, the service you need, the fuel you burn and anything you have noticed. By phone, we write down what you tell us so that we can answer your request.

How we use it

Only to answer your request: to call or text you back, to agree a time and to carry out the work you ask for. We do not sell your information, and we do not hand it to anyone for their own marketing.

Text messages (SMS)

When you check the SMS consent box on a form on this website, HOB Chimney Cleaning and Repair Thornton uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (720) 964-2146. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.

Who handles it

The booking form runs on our website platform, which receives the request and passes it to our office. Our phone and text provider carries calls and messages. Each handles your details only to provide those services to us.

Cookies and your browser

This website may use cookies and similar tools to count visits and keep the site working. Your accessibility choices are kept in your own browser, so they are waiting on your next visit. You can block or delete cookies in your browser settings, and the site still works without them.

Keeping and deleting it

We keep a request as long as we need it to serve you and to keep ordinary business records. To ask what we hold about you, or to have it corrected or deleted, call (720) 964-2146.

Children

This website is for adults arranging work on their homes. We do not knowingly collect information from children under 13.

Changes

When this policy changes, the new version goes on this page with its date.